Enterprises often deal with international customers, vendors, prospects, etc. Also, some enterprises have international branches. Thus, an omnichannel communication solution is a must have thing in the enterprise. Furthermore, the communication solution needs to be real time and it should support remote communication. The telephony solution provides the real time and remote communication, but it doesn’t offer some of the features and it is expensive, especially, when we talk about international communication. The professionals in the enterprises, therefore, use multiple applications for the communication along with the traditional telephony system. The problem with the usage of third party application is that it can be risky because the data shared with the third party applications are not secure. The white label mobile SIP dialer is the solution here.
What is Mobile SIP Dialer?
It is a mobile application which can be used to conduct audio and video call, conference call, share files and images as well as to have a quick chat. All the communication on the mobile SIP dialer is done via internet protocol. This mobile app use SIP based channels for communication and that’s why it is known as a mobile SIP dialer or mobile dialer application.
How Mobile SIP Dialer Benefits Enterprises?
There are many ways an enterprise can get benefited by using the mobile SIP dialer. The top 3 benefits of the mobile SIP dialer are briefed below:
Omnichannel communication via an all-in-one app
The mobile SIP dialer provides all different modes of communication one would need to have a quick conversation. The executives don’t need to use multiple applications or software to have a call. The mobile SIP dialer app provides the omnichannel communication tool.
If an enterprise gets a white label mobile SIP dialer, the app will be owned by the company as well as all the rules, regulations, terms and condition will be applied as per the company policy. Moreover, the data, signals, conversations, etc. will also be confidential. This way the company can safeguard its information and other properties absolutely which can be compromised because of the third party app and its tricky terms and conditions.
Once an enterprise gets a mobile SIP dialer app development for its company, the company doesn’t need to invest in internal communication. The staff of the company can have calls, chat and file exchange for free. The only cost incur would be the cost of internet. This app can also be distributed to the vendors and customers with whom you would have ongoing or constant communication. This way these frequent conversations can also be free. On the other hand, for all other SIP to mobile or landline, in other words, the app to any traditional telephone number can be cheaper by using the VoIP routes which are often cheaper. This way the companies can save a lot over communication. Also, the enterprises don’t need to invest on license fee of the communication software.
The mobile SIP dialer provides a complete unified communication tool to the enterprises. It not only provides the omnichannel communication, but also omnichannel business benefits.
Sandip Patel – BDE
Author works as BDE at Vindaloo Softtech (VSPL) since 2016. Sandip has 10+ years of work experience in VoIP Software Development Industry. VSPL is VoIP software development and solutions provider that offers FreeSWITCH, Kamailio, OpenSIP, WebRTC and Asterisk Development.