VoIP business is dependent on some major solutions. The VoIP softswitch solutions are in the center of the VoIP industry and influence many businesses. There are different types of VoIP softswitch solutions available in the market and the class 4 softswitch solution is majorly used. It deals with the wholesale VoIP business. It comes with the characteristic of robustness that helps increase business reach by catering to more customers. An alternative of class 4 softswitch solution is hardware based switch system and traditional telephony system. A majority of these traditional and hardware based switch solutions are getting replaced with the class 4 softswitch which is a software solution.
There are some countries in which the government is encouraging the use of this software based wholesale switch. The wholesale switch providers also switch to this system voluntarily for multiple reasons. The class 4 softswitch solution is a leading system in the VoIP industry that benefits its users in multiple ways. One of the major benefits of using this wholesale VoIP softswitch solution is as clear increase in the ROI (Returns over Investment) of the wholesale service providers and companies. Let’s explore how this solution helps to increase the ROI of its users.
The class 4 softswitch solution is a software solution and all actions need to be taken are usually taken within the software system itself. It means to add a new extension or a new customer, the wholesale service provider only needs to add a new extension or a customer within the system itself. It doesn’t need to make any major changes in the infrastructure as well as don’t need to send a technician on premises of the customer with hardware and wires to install a new switch. Even the customers of the wholesale VoIP service provider use the software solution.
Generally, the class 4 softswitch solution comes with a wide array of rich features which are not available in its alternative systems so easy. This additional range of features helps wholesale VoIP service providers to add new offerings and generate more business. This clearly increases the business reach, clientele and ultimately revenues of the business.
The class 4 softswitch solution also comes with an advanced billing system integrated within the solution. The wholesale VoIP business usually needs complex billing and also it is always in a large volume. Traditional billing systems and accountants often fail in taking care of such a large volume of billings for multiple accounts efficiently the class 4 softswitch removes these issues and mistakes by automating the whole billing process. This reduces expenses on accounting staff and additional resources. The software solution reduces the cost of installation and maintenance, which helps in reducing the expenses on the system itself. Even Upgradation of the solution requires system upgrade and no changes in the hardware system.
Some of the class 4 softswitch solutions also come with a multilingual feature so its users can increase the reach of the business to other countries.
There are many more characteristics of the class 4 softswitch solution which reduce expenses of the company and increase revenues. Thus, it helps in increasing revenues of the businesses.
Sandip Patel – BDE
Author works as BDE at Vindaloo Softtech (VSPL) since 2016. Sandip has 10+ years of work experience in VoIP Software Development Industry. VSPL is VoIP software development and solutions provider that offers FreeSWITCH, Kamailio, OpenSIP, WebRTC and Asterisk Development.